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Water & Sewer Rates
he Plover Wastewater system is a unique set of facilities to collect, convey, and treat the wastewater generated by the community. The system's dual purpose is to protect human health and to remove impurities from the water before the water is returned to the environment. The facility meets all Environmental Protection Agency (EPA) and Department of Natural Resources (DNR) requirements while operating 24 hours per day, 365 days per year. The system is constantly monitored, maintained, and upgraded to perform its mission. There are no holidays when protecting the environment.
The Plover Water System has been in existence since 1989 to provide safe drinking water to the residents of the Village. Water supplied to residents is monitored for many different items including lead and copper, volatile organics, pesticides, nitrates, bacteria and others as required by the EPA and DNR. Fluoride is also added to the water for the prevention of tooth decay.
Water and Sewer Rates
| Meter Size | Water Base Charge | Public Fire Protection | Sewer Base Charge |
|---|---|---|---|
| ⅝ Inch | $18.00 | $16.41 | $31.00 |
| ¾ Inch | $18.00 | $16.41 | $46.50 |
| 1 Inch | $24.00 | $41.16 | $77.50 |
| 1.5 Inch | $36.00 | $82.32 | $155.00 |
| 2 Inch | $51.00 | $132.00 | $248.00 |
| 3 Inch | $81.00 | $246.00 | $542.50 |
.
| Volume | Water Charge | Sewer Charge |
|---|---|---|
| 1st 60,000 gallons | $3.33 per thousand gallons | $3.00 per thousand gallons |
| Next 240,000 gallons | $3.30 per thousand gallons | $3.00 per thousand gallons |
| Over 300,000 gallons | $3.03 per thousand gallons | $3.00 per thousand gallons |
Utility Bills
Bills are prepared on a quarterly basis, and are mailed on the last day of each calendar quarter: March 31, June 30, September 30, and December 31. The due date is the 20th of the month following the end of the quarter. Unpaid sewer and water charges are subject to interest at the rate of 1% per month. Interest is added on the 20th of each month the delinquency continues. On November 15 of each year, all unpaid utility bills, plus interest and penalties, are added to the real estate tax roll for collection with the real estate tax for that year.
Payments
Payments of sewer and water charges are accepted at various locations:
- In person at the Village of Plover Municipal Building
- In person at the BMO Harris Bank
2851 Post Road
Plover, WI 54467 - Pay online. Customers wishing to pay their utility bills via credit card. Customers should be aware that there will be a fee for this service, which will be applied to the credit card transaction. The fee varies depending on the dollar amount of the transaction.
- Mailed to and made payable to the Village of Plover:
Village of Plover
P.O. Box 37
Plover, WI 54467
Sprinkler Credits
2nd and 3rd quarter (summer months) sewer usage is based on the 1st and 4th quarter (winter months) average.
Rental Property Sewer & Water Billing
As provided by State Statutes, unpaid sewer and water charges incurred by renters stay with the property, become a lien against the property and are the responsibility of the owner. Landlords who wish to have their tenants billed directly are required to submit such request in writing to the Village. Forms are available at the Village Offices for this purpose. However, the property owner (landlord) is still ultimately responsible for any unpaid charges, and will be notified of any delinquencies 14 days after the quarterly due date. Any delinquent charges remaining due as of November 15th of each year will be placed on that year's tax roll for collection.
Water Leaks
Water leaks are costly:
| Type of Leak | Gallons Per Quarter | Water Cost | Sewer Cost |
|---|---|---|---|
| Steady Drip | 15,300 | $53.09 | $50.49 |
| Small Stream | 87,300 | $301.57 | $288.09 |
Tips on How to Find Leaks
- To test the entire building or house for leaks, try this suggestion. First make sure all water faucets, washing machines, etc., are turned off. Then locate the water meter. There is a small red triangle shaped dial, called a "low flow indicator" located on the face of the meter. If all sources of water are turned off and the dial is spinning, it indicates a leak someplace in the house. The most common leaks are found in the toilet.
- If this initial test indicates a leak, try turning off the shutoff valve to each appliance (toilets, sinks, etc.) and rechecking the "low flow indicator" until the leak has been found.
- Another test to see if a toilet is leaking is to add enough food coloring to the tank to give a strong color to the tank water. If the toilet bowl turns the color of the dye in the tank, you have a toilet leak.
- If you can't find any leaks but still feel you may have one, please call the Water Department at 715-345-5254 and we will be happy to schedule a time when a Water System employee can assist you. There is no charge for this service.
Private Wells
Residents who continue to use to use their private wells for potable (drinking) purposes are required to have a meter installed on their private well to measure actual water usage for sewer billing purposes.
Abandonment Procedures
All wells abandoned under jurisdiction of this subsection or rule shall be abandoned according to the procedures and methods of Wisconsin Administrative Code NR 112. All debris, pump, piping, unsealed liners and any other obstructions which may interfere with the sealing operation shall be removed prior to abandonment.
Unlawful Connection
No person shall make any connection to the Water Utility without the permission of the Village. When the Village has reasonable evidence that a person has connected to the Water Utility without such permission, or that a person is obtaining water from the Water Utility, either in whole or in part, by bypassing a meter, tampering with a meter or by any other means, the owner/occupant of the premises for such unmetered services shall be assessed an administrative fee/liquidated damage assessment of $1,000.
Service Tips & Information
Signs of water service leak:
- Sound of water running
- Dirty water that doesn't clear up after running water at multiple faucets for a few minutes
- Decreased water pressure
- A hammering or noisy sound at the water meter
If you suspect a service leak, contact the Water Department to confirm there is a leak.
Responsible Habits
Turn your water off at the meter if you are leaving for an extended period of time. It's also a good idea to operate all shutoff valves periodically to ensure they will work properly when needed.
Water Lateral Responsibility
The water lateral from the main to the curb stop is the responsibility of the Water Department. The section from the curb stop (including the curb stop valve) to the house is the responsibility of the homeowner.
Water Meter
The instrument that actually measures the amount of water you use is the located in the basement, crawl space, etc. The remote reader (on the outside of the building) connects to the meter via a wire and allows reading of the meter without entering the house. It is the homeowner's responsibility to keep the meter from freezing and ensuring that the meter and remote read devices are accessible to Water System employees for testing, repairs, readings, etc.
Curb Stop
The homeowner is responsible to ensure the curb stop is undamaged and free from dirt, landscaping, etc., so the water can be shut off quickly in the event of an emergency.
Hydrant Flushing
The Water Department normally maintains and flushes fire hydrants twice a year. This is done to verify performance of the hydrants in the event of a fire and to maintain water quality throughout the distribution system.
Questions & More Information
All billing, final billing and change of address requests should be directed to the Village of Plover Office at 715-345-5250. For other service questions call the Water Department at 715-345-5254.